Returns & Exchanges
At Wormhole Supply, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on all eligible products.
Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.
Prepare the Package
Carefully pack the unused items in their original packaging, ensuring all safety seals are intact to comply with health and hygiene regulations.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it securely to the outside of your package before dropping it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing